Order Cancellation • Orders not paid within 24 hours will be automatically cancelled. • Please consider carefully before making a purchase. Once payment is completed, cancellations are not accepted. Return & Refund Eligibility • For hygiene and safety reasons, all sales are final. Returns or exchanges are strictly prohibited once the product is delivered. • Exception: If the item received is incorrect (different from what you ordered). • You must notify us within 3 days of receiving your order. Requests after this period will not be accepted. • To request assistance, please contact us via email or phone with the following details: - Order number - Product details - Clear photo of the incorrect item - Copy of your order invoice Conditions for Return (Incorrect Item Only) • Item must be unused, in original condition, and in the original packaging. • The incorrect item must be couriered back to us. Return shipping costs will be covered by us. • If a replacement is unavailable, we will issue a refund for the purchase price. Refund Process • Once we receive and inspect the returned item, we will notify you by email of the approval or rejection of your refund request. • If approved, your refund will be processed and credited to your original payment method within a reasonable timeframe. Contact Us For any questions about returns or refunds, please reach us at: 📧 [email protected] 📞 +6016-5893696